Questions people ask

Is this a Notion replacement?

No, and you should be suspicious of anyone who says it is.

Notion is a document product with databases attached, and it is the best in the world at the writing half. CogniWork has no block editor, no collaborative rich text and no wiki. If your team lives in documents, keep Notion.

What CogniWork replaces is the operational stack that grows up around a Notion or a spreadsheet once the work gets real: the sheet that outgrew itself, the automation tool bolted onto it, the dashboard nobody quite trusts, and the person whose actual job is wiring those three together. The difference is execution — running real computation over your own data, holding a process open while a human signs off, and having colleagues that do the rounds while you’re asleep.

Plenty of teams will sensibly run both. The full comparison puts CogniWork next to Notion, Airtable and Zapier feature by feature, including the rows where the others win.

Is it going to change things without telling me?

No. The assistant narrates what it’s doing as it does it, and you can stop it mid-turn. AI workers only act when addressed directly — an un-mentioned worker in a group chat may offer to help, but never acts on its own. Anything scheduled was scheduled by someone, and appears under Scheduled jobs with its history.

What if it builds the wrong thing?

Correct it in a sentence: “no, group by owner.” Everything it creates is an ordinary object you can also edit or delete by hand. Views keep a history, so you can compare against an earlier version and revert. Deleted records are soft-deleted and recoverable.

Can I use it without talking to an AI at all?

Yes. Every type, record, view, worker and workflow has a normal page with normal forms. The assistant is the fast path, not the only path.

Do I need to know SQL, or anything technical?

No. Some views end up backed by a direct query because that’s the honest way to express a grouping — but you never have to write one, and you can ask the assistant to explain any query in plain language.

Where does my data actually live?

In your workspace, in CogniWork’s infrastructure. Files live in that workspace’s drive; records live in its database. Nothing is copied into another customer’s workspace, and compute for a workspace is isolated to that workspace. See the security overview.

Is my data used to train models?

No. See the AI Disclosure for exactly which models process your content and under what terms.

Can I get my data out?

Yes, and without asking us. Export any type or view to a file from the app, or ask the assistant to write an export to your drive and download it. Your workspace’s structure and records are yours; there is no export fee and no waiting period.

What happens if I stop paying, or the beta ends?

You get notice, and you get your data. The Beta Terms set out what we commit to during the beta, and the Terms of Service cover what happens on termination.

How much does it cost?

Nothing during the public beta. Usage is metered and visible so you can see the shape of your consumption before pricing exists — see Usage.

Can several people use one workspace at once?

Yes — including in the same group chat with the same AI workers. See Members & roles.

Can I connect it to the tools we already run?

Yes, in both directions. Install an MCP server into a workspace so the assistant can use your systems, or point an MCP client at CogniWork so your agents can use your workspace. See Integrations.

Does it work on my phone?

The app works in a mobile browser, and you can also wire a workspace to Telegram, WhatsApp, Signal or iMessage and talk to the same assistant from there — including voice notes and file attachments. See Channels.

What models does it use?

Depends on the task and on how you’ve configured your workers. Model choice is visible per worker, and named in the AI Disclosure.

Something’s broken. Who do I tell?

[email protected] for anything not working. For a security issue, follow the responsible disclosure policy — please don’t put it in a support ticket.